In over seven years of collecting social media data for our university community and sharing data as publicly as possible, we have experienced the growth of an ecosystem around this data and campus expertise. We developed the Social Feed Manager (SFM) software to empower faculty and student researchers and librarians to create social media data collections. SFM's popularity has led us to offer consultation support and the TweetSets platform to facilitate data subsetting and delivery to both the George Washington University community and the public. Publishing datasets provides an opportunity for the library to model good practices for data documentation and reproducibility. Tracking the use and impact of these services provides a unique opportunity to demonstrate the library's connection to the research community. In our talk, we will describe the tools and services we have developed as we moved from grant support to an integrated library service, share benefits and challenges for libraries involved in this work, and discuss future directions.
https://gwu-libraries.github.io/sfm-ui/
https://tweetsets.library.gwu.edu/
